14 Month FTC: CRM/BD Coordinator at top US Law Firm: to £45,000

  • Job Type :



  • Salary : Up to £45,000 + Benefits

A prestigious US Law Firm based in the city is looking to hire a new Business Development Coordinator on an initial 14 Month FTC, particularly focusing on CRM, managing the CRM system (InterAction). The successful candidate will report into the BD Director, and will work on the Firm’s CRM program, which consists of the London implementation of CRM and other firm marketing systems, working with other offices who have successful rolled out this approach.  The top priority for this role will be to perform database entry and maintenance ensuring the accuracy and integrity of information in the DRM.  Responsibilities will include researching and updating data, performing searches to reveal inconsistencies and missing information and performing external research, fully understanding the functionality of the firm’s CRM system (InterAction) and how attorneys, secretaries and BD staff work with the system, performing data entry and maintenance for the Firm’s CRM system, process updates from Business Development staff, Attorneys, secretaries and other functional departments, as well as external sources, performing searches to reveal missing information and inconsistencies in data, take action to eliminate issues including merging duplicate records, populating missing data, and applying data entry standards and conducting research to verify the accuracy of information, provide support for mailing list creation, maintenance and tracking, gain familiarity with the firm’s practice group structure and assist Business Development staff with targeting appropriate mailing lists, assisting Business Development staff, attorneys and secretaries with their day-to-day use of the CRM, test new features, integrations and prepare supporting documentation. Candidates need to have prior CRM and specifically InterAction experience, ideally within a law firm, strong analytical, organisational and Microsoft Office skills.