Assistant Reception Manager – London

  • Job Type :



  • Salary : Up to £45,000

A prestigious US Law Firm is looking to hire a new Front of House Assistant Manager to assist in leading the current Front of House team on a permanent basis.  The firm is housed in stunning offices and will offer a huge amount of autonomy and the opportunity to work in a team with 5* standards.


Responsibilities for the Assistant Reception Manager will include:

  • Being responsible for checking thoroughly the daily booking reports to ensure requirements booked by the client are delivered in a timely fashion
  • Overseeing all daily activity to include room set ups, AV requirements, catering and beverage requirements
  • To maintain a good working relationship with the Facilities Services Director and Front of House Manager, and to keep them informed at all times of staff progress and performance
  • To motivate the Front of House team and actively seek new initiatives to further improve the service offered
  • To ensure the Catering Manager and Hospitality Manager are briefed on a weekly basis as to all catering requirements for the following week
  • Responsible for mentoring the team and highlighting any training needs to the Head of Facilities and Front of House
  • Ensure that the Firm’s policies and procedures are understood and adhered to by the Front of House team and contractors
  • To ensure that the booking system is used as effectively and efficiently as possible and that all the required information is gained at the point of booking from the client
  • To manage holidays and rotas in accordance with the Firm’s policies

The successful Assistant Reception Manager must have previous front of house supervisory / team leading experience within a professional services organisation, ideally within a law firm. In addition to excellent communication, organisation and passion to deliver a 5 star service to visitors and to the current office members.  A salary of up to £45,000 is on offer plus fantastic benefits.