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Client Development Manager – US Law Firm – Agile Working

  • Job Type :

    Permanent

    Full-Time

  • Salary : 70,000 - 100,000

Hugely successful US law firm is looking to hire a new Client Development Project Manager to join a permanent basis to support the firm’s transactional practice groups (specifically Global Finance and Financial Restructuring) in London as well as serving as the day-to-day client development point person for the Dubai office. The Client Development Project Manager will help to initiate and execute a wide range of projects that involve marketing planning, industry and client targeting, pitches and proposals, directory submissions, events and communications and work closely with the Senior Client Development Manager.

 

Summary of duties

 

Pitches and Presentations

  • Develops tailored pitches, presentations and responses to RFPs for specific clients/ prospects/ industries/ sectors that demonstrate client understanding and firm’s competitive advantages. Handles related pitch tracking efforts.

 

Business Development:

  • Coordinates and conducts various research projects used for business development efforts, including company and industry research, pursuit lists, and competitive intelligence, in an effort to exploit market differentiation.
  • Helps drive the Firm’s strategic client programs, including the day-to-day management of a client team.
  • Implementation of practice group plans and business development activities beyond pitches, such as client targeting initiatives and pipeline management.
  • Identification of new business opportunities with existing and prospective clients including synergies across practice groups and driving related marketing and business development activity.
  • Working with relevant attorneys, coordination of industry body memberships to maximise profile and return on investment.

 

Credentials and Bios:

  • Develops and maintains compelling content for use in the practice groups’ marketing and business development initiatives including capability statements, practice group overviews and credentials.
  • Updates and maintains attorney biographies and team sheets.
  • Updates and maintains experience (including experience lists for practice groups) and supports full integration and adoption of firmwide experience database.
  • Updates and maintains attorney bios and rankings on the website and internal systems.

Client Communications/Collateral:

  • Project manages and coordinates a range of client communications including legal updates, announcements, newsletters, specific thought leadership campaigns.
  • Working closely with the web team, creates and maintains compelling practice, office and attorney- related content on the Firm’s website.
  • Working closely with the Firm’s digital team, prepares relevant social media communications via LinkedIn, Twitter and Facebook, as appropriate.

 

Legal Directories/Practice Specific Awards:

  • Managing end-to-end process for the drafting, submission and related follow up on relevant legal directory submissions (Chambers, Legal 500, IFLR etc.) and league table submissions.
  • Managing and drafting of ad hoc awards submissions.

Seminars and Events:

  • Working closely with the events team, develop and deliver targeting client events including seminars, webinars/audiocasts, conference sponsorships, exhibitions, and other events, to ensure they deliver a good return on investment against the Firm’s objectives.

 

Data/Infrastructure:

  • Supporting and assisting in driving the adoption and integration of various key business development tools including a pitch & proposals database, business development opportunities report, CRM, experience database, deal boards etc. including assisting with CRM database reporting and contact research, with support from the client development assistant.

 

Other:

  • Helping manage the relevant practice marketing budgets and track return on investment.
  • Acting as a resource for colleagues with less experience.
  • Supporting other global marketing and client development initiatives that are aligned with the firm’s strategy and the marketing department goals.

 

Knowledge, skills and abilities

 

  • Bachelor’s degree in Marketing, Communications, English, or a related field.
  • 5+ years of experience in a marketing/client development role.
  • Law firm or other professional service experience.
  • Excellent organisational and planning skills.
  • Excellent writing skills.
  • Detailed-oriented project management capabilities and ability to prioritise multiple projects, meet tight deadlines and coordinate own work.
  • Understanding of the marketing functions, needs and expectations of attorneys and clients.
  • Proven ability to communicate successfully, both in writing and verbally, with attorneys and other business service professionals to build relationships and achieve results.
  • Proficient with Microsoft Office; Interaction is a plus.
  • Detail-oriented and organised.
  • Good interpersonal skills; polite, professional, positive manner.
  • Ability to maintain confidentiality.