Floor Support Assistant

  • Job Type :



  • Salary : Up to £26,000 + Excellent Benefits

Our fantastic international law firm client is currently looking for a Floor Support Assistant to join their Legal Support team on an initial 12 month fixed term contract. The main focus for the role is to provide a high level of document-related customer service to fee-earning departments, establishing and maintaining excellent client relationships at all levels and meeting and exceeding where possible internal SLAs in connection with the scanning or electronic reproduction of incoming mail, couriers, file storage and any other ad hoc requests. Effective follow-up of all client related concerns and queries, via IPhone, text, email or phone. The main duties will include printing scanning and dating of documents, binding, engrossing and lamination of documents, client matter hard copy filing and client mail scanning, printing comments and mark ups on PDFs, delivery of non-matter related post and internal mail, collection of all internal and external mail from designated drop points on each floor, records Management (collection, archive, recall, Deed’s, assistance, scan, label, barcodes, disposal), PDF amendments incl. bookmark, combine, split, compress, paginate, zip and OCR, data Management – Monitor Data Rooms, document management – upload and download documents, administration of Co Sec Registered Post. Candidates should have prior experience working in a facilities/post room/floor support role within a professional services environment. Core hours for this role will be 9.30am – 5.30pm and this role is paying up to £26,000.


Have you had prior experience working within facilities/post room/floor support role within a professional services environment?


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