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Floor Support Lead

  • Job Type :

    Permanent

    Full-Time

  • Salary : Up to £35,0000 + Excellent Benefits

 

Our amazing international law firm client is currently looking for a Floor Support Lead to join their Legal Support team on a permanent basis, the main purpose of the role is to provide a high level of document[1]related customer service to fee-earning departments, establishing and maintaining excellent client relationships at all levels and meeting and exceeding where possible internal SLAs. The Floor Support Lead is a brand-new role to assist and support the Legal Support Manager with leading and developing the team and innovative efficient processes using technology and people skills. The main duties include scanning, filing, forward-sending or electronic reproduction of incoming mail, couriers, file storage and any other ad hoc data or admin requests, effective follow-up of all client related concerns and queries, via BigHand, text, email or phone, this team are required to be proactive in their approach and operate effectively in a pressurised and fast paced environment to ensure client deadlines and SLAs are adhered to, working alongside other legal support teams in reprographics, office services and secretarial to provide a consistent level of best in class legal support. Candidates should have previous experience working as a floor support/facilities/post room supervisor/team leader within a professional services environment. The core hours for this role are 9.30am – 5.30pm and this role is paying up to £35,000.

 

Have you got previous experience working as a floor support/facilities/post room supervisor/team leader in a professional service environment?

 

Have you uploaded your CV in an MS Word format?