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IS Analyst – Leading US Law Firm – Generous Salary + Excellent Benefits
Job Type :
Salary : Up To £40,000 + Benefits
Our client is a leading US law firm who are now looking to add another team member and recruit an experienced IS Analyst to join their busy IS team in London.
The successful IS Analyst will help maintain all computing and communications hardware and software and provide 1st and 2nd line support to London office and EU office user community, visiting attorneys from other offices. Dealing with and responding to issues in a professional and timely manner. This is a full time, permanent position with a salary on offer up to £40,000 plus excellent benefits.
Providing 1st and 2nd line support to all staff as required
Assisting with servers and comms room equipment
Asset tagging equipment and keeping records
Keeping records of warranties and support contracts across London and Frankfurt
Maintenance of Iphone and Ipads
Maintenance of Home office systems
Maintenance of appropriate stock levels of IS consumables
Maintenance of IS equipment inventory
Workstation maintenance, including configuration to the prevailing agreed standard, i.e. network connections for all software, e-Mail and internet and printing
Laptop configuration and maintenance (dealing with security issues and setting up appropriate users profiles, etc.)
Dealing with some aspects of network support (e.g. adding, changing and/or deleting users from the Firm’s network, as needed)
Monitoring the LAN/WAN (basic diagnostics)
Hardware maintenance and documentation
IS cover at the weekends, at least one weekend a month.
Experience preferably within a large law firm environment, 1-2 years+ and strong knowledge of supporting applications such as Windows 10, Microsoft Office products, Outlook, and iManage is essential (use of backup software and knowledge of servers is advantageous).