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IT Trainer – City Law Firm! Hybrid Working!

  • Job Type :

    Permanent

    Full-Time

  • Salary : Up to £50,000 + Benefits

Our client is a leading City law firm – they are now looking to recruit an IT Trainer to join their busy and expanding IT department.

This role is a hybrid position where your focus will be on 2 main areas – traditional IT Training and Project Support. You will be responsible for new user inductions, application training, project support training, news systems training and advanced MS Office specialist training. You will also be a constant liaison between the IT Team and legal support staff within the business.

The standard hours are 9.30am to 5.30pm. The salary on offer is up to £50,000 + Benefits. This is a permanent position and the client are currently using a hybrid working approach.

Your responsibilities as an IT Trainer:

• New user inductions: taking new staff through a full IT induction and creating and presenting material to remediate any deficiencies
• Developing training methods and communications channels to improve training efficacy
• Developing existing staff skills across third party applications such as MS Office and in-house applications
• Working closely with their internal development team to deliver a structured training plan
• Project and change management: Acting as PMO on some projects
• Creation and maintenance of project documents
• Translating business requirements into specifications
• Working with the legal staff to determine how they work and develop process maps and workflows
• Helping with projects in areas such as user acceptance testing and product design / deployment

Requirements as an IT Trainer:

• Skilled IT trainer with experience of training at all levels
• Previous similar experience gained from a law firm or professional services firm
• Experience of business process modelling, use cases and case modelling
• Degree qualified
• Ideally possess MS Office Specialist Expert Certification
• Qualifications gained in IT Training
• Ability to be flexible to meet the demands of the work