A prestigious US Law Firm based in the heart of the city is looking to hire a new IT Trainer for the European and Asian offices on a permanent basis. This role will be based in London, however will involve regular International travel. Responsibilities will include providing training in the following applications – Outlook, Word, Excel, PowerPoint (Office 2010/2016), iManage, Carpe Diem, InterAction, PDF Converter, mobile devices (iPhone, Android) as well as induction training for all new joiners, familiarising users with basic aspects of Windows 10, Internet Explorer, the use of remote access connection via Citrix and the use of Tokens is also part of the core training required, training will be carried out on a one-to-one basis at a person’s desk, one-to-many basis in a dedicated training room or lunchtime demonstrations to a bigger group in a conference room or remotely for the global offices, in addition the Trainer will be the End User Word/Excel Specialist, delivering Word/Excel and iManage user support. Other duties will include from time to time being required to produce training documentation and training videos in conjunction and oversight from a US office and the User Support Manager, additionally helping the helpdesk team with any overflow work. Candidates must have previous IT Training experience, preferably within an international law firm, using all Microsoft Office applications, in addition to strong written, communication and organisational skills.