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Document Specialist – IT Department – Leading UK Law Firm

  • Job Type :

    Permanent

    Full-Time

  • Salary : Competitive Salary + Benefits

Document Specialist (IT)

Our leading UK law firm client is seeking a Document Specialist to join its IT department.  This role focuses on developing and maintaining the firm’s Microsoft Office templates, as well as providing real-time support and expert-level document troubleshooting to end users.  You will also play a key role in training and upskilling staff to ensure document integrity across the firm.

  • Competitive salary
  • Great employee benefits
  • 09:30-17:30 working hours
  • Hybrid working – 2 days in the office / 3 days remote
  • Offices near Holborn / Chancery Lane

Document Specialist (IT) Key Responsibilities:

  • Serve as the first point of contact for document-related issues/ trouble shooting or queries end users have
  • Acting as a subject matter expert for Microsoft Office applications, ensuring best practices are followed across the firm
  • Working with the IT Service Desk to identify application issues and to help the team resolve questions quickly
  • Creating, maintaining and regularly updating the firm’s precedent base ensuring they comply with the firm’s house style
  • Developing user manuals, troubleshooting guides, and technical documentation that are accurate, clear, and easy to follow
  • Working with the IT Training team to design and deliver document specific training materials
  • Develop document specific based e-learning modules and quick reference guides for self-service learning
  • Create short video tutorials and quick reference guides for self-service learning

Document Specialist (IT) Skills & Requirements:

  • Experience as a Document Assistant / Specialist is essential, ideally within a law firm
  • Experience delivering training to staff including PAs or acting as a mentor will be highly desirable
  • Outstanding knowledge / experience of working with complex documents on various IT packages (e.g. Advanced Microsoft Word skills: styles, templates, macros)
  • Proficiency in Excel, PowerPoint, Adobe Acrobat, and PDF comparison tools, legal document comparison tools (e.g., Novaplex), Visio, and PDF editing and bundling software
  • Passion for technology, keeping abreast of technology and software changes

Mark Irwin

mirwin@larbeyevans.com

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