CRM Marketing Executive – Prestigious US Law Firm – Hybrid Working Available

  • Job Type :



  • Salary : Up to £45,000

A prestigious US Law Firm based close to City Thameslink is looking to hire an InterAction CRM Executive to support their London and wider non-US offices on a 6-month FTC basis.


Due to increased workloads, the firm require a CRM Executive who is an ambitious Marketing data enthusiast with minimum 2 years law firm CRM experience ready to step into a CRM Marketing Executive role. The firm is currently working a 60:40 split in the way of agile/home working, standard hours are 9.30am – 5.30pm and a salary of up to £45,000 is on offer plus fantastic benefits.


Reporting into the Senior Business Development Marketing Manager, this exciting and varied CRM Executive opportunity will see the successful individual support the London and international Business Development & Marketing teams on a broad range of CRM marketing initiatives overseeing the InterAction system.


The CRM Executive will be involved in:


  • Maintain and develop the CRM system to support the firm’s business strategy
  • Support users on the day to day running of InterAction by telephone or in person
  • Data acquisition and stewarding – resolving tickets raised by the CRM system
  • Responsible for maintaining and executing the data cleansing/maintenance strategy
  • Update new company/person information using a variety of resources to enhance profiles
  • Provide regular and ad hoc reports from the CRM system for senior management and for department heads across the firm
  • Contribute to and support the wider marketing team with events management and related marketing activities
  • Monitor the client update inbox and provide support to the Client update team with sending out mailings and creating distribution lists
  • Manage relationships with the firms external suppliers
  • Provide training to users when required to ensure business practices are followed
  • Provide regular to ad hoc support to senior management on various projects
  • To provide recommendation and be able to resolve questions


The CRM Executive will possess;


  • Degree, ideally in either Marketing, Business, English, Communications
  • 2 years’ minimum experience in a CRM data focused Marketing position in a legal or professional environment, using InterAction (essential)
  • Excellent IT skills and experienced in Excel, using databases and ability to adapt to new technology and processes
  • Strong organisation and creative skills and a positive and flexibel approach


Candidates will be available at short notice and able to commit for a minimum of 6 months (duration of the contract)