IT Specialist – US Law Firm – Generous Holiday & Benefits

  • Job Type :



  • Salary : Up to £45,000 + Benefits

Our elite US law firm client is seeking to hire a new IT Specialist to join the wider IT team housed in a new stunning office on a permanent basis.


To £45,000

Amazing Holiday (best in London) & Benefits package

Full-time / permanent position

Standard hours 9.30am to 5.30pm


Requirements for the IT Specialist:

  • Provide IT Desk side support to firm personnel.
  • To ensure locally raised incidents/requests are logged and entered accurately into the firms service management system in a timely, efficient manner
  • Respond to calls escalated by the 1st line service desk in a timely, efficient manner.
  • Identification and escalation of trending and problem incidents.
  • Software/Hardware testing, evaluation and installation.
  • PC Imaging and deployment.
  • Administer team inbox/calendar.
  • Implementing and maintaining corporate information security standards
  • Mobile device setup and configuration.
  • Routing, networking and configuring VOIP phones
  • Unified communications support, including the setup and testing of AV events in conference rooms.

Qualifications and Experience needed for the IT Specialist:

  • Proven software skill set in commonly used operating systems, word processing, Imaging, remote access and call logging software.
  • At least two years’ experience of support provision in a networked site in an environment demanding high system availability.
  • Demonstrable Customer Service skills.
  • First class communication skills.
  • Self-Motivator and Team player.
  • Exposure to ITIL best practices.