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Senior IT Trainer – Prestigious US Law Firm – Highly Competitive Salary + Exceptional Benefits

  • Job Type :

    Permanent

    Full-Time

  • Salary : Competitive Salary + Benefits

Senior IT Trainer

Passionate about AI, learning and innovation? Our prestigious US law firm client is looking for a tech-forward Senior IT Trainer to transform how its London office and global teams develop, collaborate and embrace the latest AI-powered tools.

What’s On Offer:

  • Competitive salary + exceptional employee benefits
  • 30 days annual leave + bank holidays
  • Sought-after City location
  • St Paul’s / Blackfriars / City Thameslink

Senior IT Trainer – What You’ll Be Doing:

  • Deliver engaging instructor-led and virtual training programmes for global audiences, including new hire onboarding, skills training and tailored departmental sessions.
  • Design innovative e-learning content and learning resources using tools such as Adobe Captivate and Camtasia.
  • Champion the adoption of AI tools, including ChatGPT, Harvey and Copilot, creating practical learning resources and identifying opportunities to improve efficiency through AI.
  • Partner with project teams to support the successful rollout of new technologies, ensuring user-focused training and seamless adoption across the firm.
  • Assess learning needs, analyse Help Desk trends and user feedback, and continuously enhance training programmes to improve user confidence and reduce support requests.
  • Build awareness of IT Learning & Development services across the firm, promoting a culture of continuous learning and technology adoption.
  • Provide one-to-one coaching and ongoing support to colleagues, helping them maximise the value of the firm’s technology and AI solutions.

Senior IT Trainer – What We’re Looking For:

  • 5+ years’ experience in a similar / Senior IT Trainer role within a law firm.
  • Ability to quickly learn, master and deliver training on new technologies and enterprise applications (legal technology experience such as iManage, Intapp or Litera is advantageous).
  • Experience using AI tools, such as ChatGPT, Harvey or Copilot, to create engaging learning content and improve training delivery.
  • Expertise in adult learning principles, with the ability to simplify complex technical concepts into engaging, user-friendly training.